About Ursuline Senior Services

Ursuline Senior Services

Founded in 1981 as Ursuline Center, Inc., the agency has built its identity by responding to pressing, unmet human needs. With a sharpened mission focus, the agency continues to provide and expand an integrated range of human service programs to address the physical, social, and economic needs of the rapidly growing populations of elderly, 60 years of age or older, in Allegheny County and beyond.

The need for Ursuline Senior Services has been growing year over year. It is the intention of management, through the leadership of our community Board of Directors, to insure the future viability of Ursuline by being the premier provider of Allegheny County Area Agency on Aging contracted services, while continuously pursuing new opportunities to broaden the services we traditionally provide.

 

 

Ursuline Senior Services serves the senior community of the greater Pittsburgh metropolitan area by providing an array of human services designed to meet the varied needs of our different consumers.

Ursuline's mission states:

Ursuline provides five core services:

Care Management identifies individual needs of each consumer and secures the timely provision of formal and informal services to meet these needs. Learn More

Protective Services advocates for older adults who are vulnerable to abuse and manipulation in the form of self-neglect, abandonment, financial exploitation or physical and emotional distress. Learn More

Guardianship provides care for individuals who have been determined by the courts as no longer able to make decisions for their own personal or financial concerns. Learn More

Money Management, a program of the AARP, promotes independent living for individuals on limited incomes by matching screened and trained volunteers to assist with monthly bill-paying activities. Learn More

Service Coordination, Service coordinators throughout the City of Pittsburgh and Allegheny County work with the residents in assigned senior independent living facilities, arranging recreational activities, health supports, and producing monthly newsletters. Service Coordinators also arrange informational and educational presentations for residents based upon the needs and desires of each community they support. Learn More

Each of these services, with the exception of Private Guardianship, is almost entirely funded through the Pennsylvania Department of Aging Block Grant to the Allegheny County Area Agency on Aging (ACAAA), utilizing funds raised through the Pennsylvania Lottery that are allocated to the aged population and awarded to sub-contracted service organizations by the County.

Ursuline Senior Services will continue to work towards improving and expanding the services that we provide to the community. We will strive to build an organization that provides exceptional service to our constituents, a challenging and enjoyable work environment for our employees, and a standard by which other similar organizations are measured.

Some of the specific objectives we will pursue to support our Global Objective are as follows:

• Ursuline will maintain its historical commitment to senior and related services.
• Ursuline will build on its strengths, including its firm relationship with the Allegheny County Area Agency on Aging (ACAAA) through its contracts to provide care management, protective services, public guardianship, money management, information & referral, and after hours on-call programs.
• Ursuline will improve in specific areas of needed growth and development, such as private guardianship of the estate program.
• Ursuline will expand strategically, most specifically in an effort to supplement the continuum of financial services we currently provide. Potential areas of expansion may involve: a greater role for the money management program; provision of powers of attorney services; the development of private care management services; and growth of the service coordination program.
• Ursuline will work to sophisticate its operations, such as re-establishing in–house accounting functions and potentially pursuing and achieving agency accreditation with a nationally recognized organization.
• Ursuline will make an “emphasis on excellence” primary to the new direction of the agency. We must instill in all staff a foundational philosophy of professionalism above all else.
• Ursuline will attain these objectives through a dedication to seeking diversity in all levels of the organization, in keeping with our commitment to appropriate care for those we serve.